Microsoft Dynamics CRM proljeÄe '14. Pregled upravljanja uslugom

Microsoft Dynamics CRM proljeÄe '14. Pregled upravljanja uslugom

Microsoft Dynamics CRM proljeÄe '14. Pregled upravljanja uslugom

U ovom kratkom videozapisu saznat ćete kako djelatnicima službe za korisnike omogućiti alate koji su im potrebni u sustavu Microsoft Dynamics CRM. Pogledajte kako možete sve postaviti na jednom mjestu za upravljanje uslugama, uključujući SLA-ove i prava te mjerače vremena potrebnog za rješavanje slučaja. http://go.microsoft.com/fwlink/?LinkID=394323 http://www.CRMcustomercenter.com

By Vocalcom

Why Now is the Best Time to Deploy a Cloud Contact Center

There will always be those who are skeptical of new technology as it’s adopted, but for anyone who is still uncertain about the future of the cloud contact center, here are some recent statistics from Siemens Enterprise about how opinions regarding cloud computing are evolving. ·         There’s been a 50 percent reduction in total cost of ownership for cloud contact...
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