Microsoft Dynamics CRM proljeÄe '14. Pregled upravljanja uslugom

Microsoft Dynamics CRM proljeÄe '14. Pregled upravljanja uslugom

Microsoft Dynamics CRM proljeÄe '14. Pregled upravljanja uslugom

U ovom kratkom videozapisu saznat ćete kako djelatnicima službe za korisnike omogućiti alate koji su im potrebni u sustavu Microsoft Dynamics CRM. Pogledajte kako možete sve postaviti na jednom mjestu za upravljanje uslugama, uključujući SLA-ove i prava te mjerače vremena potrebnog za rješavanje slučaja. http://go.microsoft.com/fwlink/?LinkID=394323 http://www.CRMcustomercenter.com

By Vocalcom

Part 1 - A Blueprint for Your Future Unified Contact Center

While staffing your call center with capable, intellectual and goal-oriented agents is without a doubt important, today, you no longer have a competitive edge if your agents solely boast superior call management skills. Nowadays, you need to have an intelligent contact center supported by best-in-breed call center software capable of handling every type of customer request – no matter the...
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