Microsoft Dynamics GP 2015 New Feature Identity Management with Organizational Accounts

Microsoft Dynamics GP 2015 New Feature Identity Management with Organizational Accounts

Microsoft Dynamics GP 2015 New Feature Identity Management with Organizational Accounts

This video will cover the new feature Identity Management with Organizational Accounts in Microsoft Dynamics GP 2015 which includes creating and configuring Windows Azure application, Web Client installation changes, Dynamics Utilities and Dynamics GP changes and enabling users with Multitenant Windows Azure Application.

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Mobility in the Virtual Call Center

The bottom-line is unquestionably important for any call center hoping to gain new customers and retain those that they already have. So, what can call center managers do to strengthen that bottom line? Simply put, know the difference between ease of experience and satisfaction, which often comes down to the experience customers have when they reach the call center. With...
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