Microsoft Dynamics GP 2015 New Features in Service Based Architecture (SBA) - Installation

Microsoft Dynamics GP 2015 New Features in Service Based Architecture (SBA) - Installation

Microsoft Dynamics GP 2015 New Features in Service Based Architecture (SBA) - Installation

This video will cover the new feature Service Based Architecture (SBA) installation in Microsoft Dynamics GP 2015 which includes prerequisites, deployment and validating deployment.

By Vocalcom

Contact Center Research Overwhelmingly Points to the Need for Outperformers

It doesn’t take a rocket scientist to understand that agent performance within the contact center should be top of mind. Now, results from a recent Knowlagent survey confirm what contact center managers have been screaming for years: “We want outperformers!” In fact, an overwhelming 96 percent of contact center executives said that improving the performance of their agents was either...
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