Overview and Setup - Microsoft Dynamics Marketing 2015 Update A/B Testing New Features

Overview and Setup - Microsoft Dynamics Marketing 2015 Update A/B Testing New Features

Overview and Setup - Microsoft Dynamics Marketing 2015 Update A/B Testing New Features

This video describes the new A/B Testing features in the Microsoft Dynamics Marketing 2015 Update including overview and setup. http://community.dynamics.com/product/crm/f/32.aspx

By Vocalcom

Omnichannel Drives Seamless Customer Experience

In 2015, it was often debated whether "multichannel" and "omnichannel" were simply terms to be used interchangeably--a mere way of saying that a brand offered multiple channels of contact for their customers. Yet many argued that the differences, while subtle, are nonetheless critical to the customer experience approach. While multichannel does infer a brand presence across multiple channels, omnichannel focuses...
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