Microsoft Dynamics Marketing 2015 Update Campaign Management New Features - Workflow Triggers

Microsoft Dynamics Marketing 2015 Update Campaign Management New Features - Workflow Triggers

Microsoft Dynamics Marketing 2015 Update Campaign Management New Features - Workflow Triggers

This video describes the new Workflow Triggers Campaign Management feature in the Microsoft Dynamics Marketing 2015 Update. http://community.dynamics.com/product/crm/f/32.aspx

By Vocalcom

Is Your Contact Center a Social Butterfly or a Wallflower?

Today, customers are pinning, “liking,” re-tweeting and more – all which are opportunities for the contact center to penetrate its clientele and secure sales. Salesforce.com Senior VP, Dave Kellogg, reports that social media adoption in the contact center is currently at an approximate 19 percent and is expected to grow about 23 percent in the next 12 months – more...
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