Intro - Microsoft Dynamics Marketing 2015 Update General New Features

Intro - Microsoft Dynamics Marketing 2015 Update General New Features

Intro - Microsoft Dynamics Marketing 2015 Update General New Features

This video describes the new features in the Microsoft Dynamics Marketing 2015 Update. http://community.dynamics.com/product/crm/f/32.aspx

By Vocalcom

5 Key Words for Building Customer Centricity

Customer experience these days is far more personal than it once was. It’s no longer enough to take a reactive approach: Customers seek proactive and humanized brand engagement that takes their perspective, not the brand’s. Indeed, customer centricity begins with assuming the customer’s point of view and asking at every step of the journey, “Is this what the customer wants?”...
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