Intro - Microsoft Dynamics Marketing 2015 Update General New Features

Intro - Microsoft Dynamics Marketing 2015 Update General New Features

Intro - Microsoft Dynamics Marketing 2015 Update General New Features

This video describes the new features in the Microsoft Dynamics Marketing 2015 Update. http://community.dynamics.com/product/crm/f/32.aspx

By Vocalcom

What is Customer Relationship Management?

From BPO and IP to CEM and SIP, call center jargon often seems like a dizzying maze of mysterious acronyms. Today, we’re focusing on one of them: CRM, or Customer Relationship Management. First, let’s clarify exactly what is meant by customer relationship management. Our own CRM partner, Salesforce, excellently defines the term in a recent blog post, comparing it to...
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