Microsoft Dynamics Marketing Helps Your Business Market Smarter

Microsoft Dynamics Marketing Helps Your Business Market Smarter

Microsoft Dynamics Marketing Helps Your Business Market Smarter

Learn how Microsoft Dynamics Marketing can help your business use collected data to track customer needs and market smarter to attract new business.

By Vocalcom

How Do Your Customers Feel? The Importance of Customer Satisfaction Surveys

When customer service agents respond to customer concerns, do they understand how the customer feels at the end of the exchange with the representative? To deliver excellent customer service on any channel—whether it be by phone, chat, SMS, email, or social media--it’s not enough to handle concerns in a timely and professional manner. Customer satisfaction surveys allow companies to better...
View Full Article