Microsoft Dynamics SL 2015 Reporting Enhancements

Microsoft Dynamics SL 2015 Reporting Enhancements

Microsoft Dynamics SL 2015 Reporting Enhancements

This video highlights how Microsoft Dynamics SL reporting meets companies' specific needs. Take a look at some of the newest reporting enhancements for Microsoft Dynamics SL 2015, including: look up field name, value look up lists, report formats and emailing reports.

By Vocalcom

Customer Loyalty is a Two-Way Street

In the contact center world, it’s easy for agents to become overly concerned about how customers view them. Are they doing too much? Not enough? Helpful? Unhelpful? It turns out, though, that customer/business interaction is a two-way street. Customers are less concerned with anything lacking during their interactions with you, but rather want more control over the entire the process...
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