Microsoft Dynamics SL 2015 Reporting Enhancements

Microsoft Dynamics SL 2015 Reporting Enhancements

Microsoft Dynamics SL 2015 Reporting Enhancements

This video highlights how Microsoft Dynamics SL reporting meets companies' specific needs. Take a look at some of the newest reporting enhancements for Microsoft Dynamics SL 2015, including: look up field name, value look up lists, report formats and emailing reports.

By Vocalcom

What Role Does Gamification Play in the Call Center?

While every job is always going to feel like ‘work’ to a certain extent, gamification is making strides to reduce that feeling as much as possible. Gamification is the process is which normal work processes are turned into competitive activities, transforming goals into awards to build a sense of camaraderie among co-workers. When it comes to call center software, there...
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