Microsoft Dynamics SL meets your specific needs

Microsoft Dynamics SL meets your specific needs

Microsoft Dynamics SL meets your specific needs

This video highlights how Microsoft Dynamics SL helps meet companies' specific needs of Project, Service and distribution functions.

By Vocalcom

Mastering the Art of Routing for Contact Center Success

When it comes to certain factors that could make or break your call center, routing should be one of the first to come to mind. Routing within the call center is a huge part of what makes a customer’s call center experience productive and efficient. If calls don’t go through to the right agent, your customer won’t stay on the...
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