Microsoft Dynamics Social Engagement Update 2015 1 New Features

Microsoft Dynamics Social Engagement Update 2015 1 New Features

Microsoft Dynamics Social Engagement Update 2015 1 New Features

This Training covers Microsoft Social Engagement New Features Including: Analytics, Search Setup Message Center, Social Center and Collaboration, Activity Maps and Microsoft Dynamics CRM Configuration. http://community.dynamics.com/crm All videos in the series: Microsoft Dynamics CRM Online 2015 Update 1 - Customizations New Features http://youtu.be/NJgRctOncuA Microsoft Dynamics CRM Online 2015 Update 1 -  Application New Features http://youtu.be/Wj_d06ynMNY Microsoft Dynamics CRM Online 2015 Update 1 - CRM Office Integrations New Features http://youtu.be/stzxMtW4zH0 Microsoft Dynamics CRM Online 2015 Update 1 - Folder Based Email Tracking New Features http://youtu.be/6dfv7PJgB5s Microsoft Dynamics CRM Online 2015 Update 1 - CRM for Phone New Features http://youtu.be/BWEnjPtk-9E Microsoft Dynamics CRM Online 2015 Update 1 - SharePoint Integration New Features http://youtu.be/Iph1NmSc5F0 Microsoft Dynamics CRM Online 2015 Update 1 - Yammer Integration New Features http://youtu.be/OMjQFcIJf90 Microsoft Dynamics CRM Online 2015 Update 1 - Service New Features http://youtu.be/9lYVbTiUSfE Microsoft Dynamics CRM Online 2015 Update 1 - CRM Online Administration New Features http://youtu.be/VmGH3npdjSo Microsoft Dynamics Marketing 2015 Update 1 New Features and Enhancements Training http://youtu.be/vpvw08tDHlY Installation and Configuration for Microsoft Dynamics Marketing Connector for Microsoft Dynamics CRM http://youtu.be/dVo2D6dJDAE Microsoft Dynamics CRM Online 2015 Update 1 - CRM SDK New Features http://youtu.be/L7MRO7ttRIM

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5 Tips for Handling Customer Complaints in the Contact Center

In customer experience, complaints are an unfortunate but inevitable part of the process. Without some negative feedback from time to time, your brand may not always recognize where improvements can be made and what your customers are looking for. For this reason, it’s important to embrace complaints as an opportunity to learn more about your brand and how to engage...
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