Microsoft Social Engagement Demo at Convergence 2015

Microsoft Social Engagement Demo at Convergence 2015

Microsoft Social Engagement Demo at Convergence 2015

In this video from the Convergence 2015 keynote you will see a demonstration of how British company Marston’s uses Microsoft Social Engagement to create meaningful customer experiences. To watch more about Microsoft Social Engagement videos click here: https://www.youtube.com/watch?v=1qFSq93dv7U&list=PLRvH_Jgj96NlIWSDmJN7_x92H3EVDuI_s To learn more about Convergence, click here: http://www.microsoft.com/en/convergence/

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Engaging Millennial Customers

As described in the previous blog post, millennial customers, also known as Generation Y, show great demand for omnichannel customer service, have a preference for mobile engagement, and have the power to serve as great brand advocates when companies deliver great service. So how can companies engage this digital generation? Be conversational and a little bit personal. A recent survey...
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