Microsoft Social Engagement helps you turn challenges into new opportunities

Microsoft Social Engagement helps you turn challenges into new opportunities

Microsoft Social Engagement helps you turn challenges into new opportunities

In a socially connected world, engagement with your customers can happen anywhere or anytime. Microsoft Social Engagement puts powerful social tools in the hands of your sales, marketing, and service teams — helping them gain insight into how people feel about your business and proactively connect on social media with customers, fans and critics. Visit http://dyn.ms/crmsocial for more information.

By Vocalcom

Increasing Your Customers' Loyalty through the Call Center

Does your company offer a loyalty program, and do you have a clear understanding of the value it brings to your bottom line? If the answer to the first question is ‘yes,’ the answer to the second question is probably ‘no’ or ‘somewhat.’ That’s because loyalty programs are great at getting customers to choose one company over another when making...
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