Microsoft Social Engagement helps you turn challenges into new opportunities

Microsoft Social Engagement helps you turn challenges into new opportunities

Microsoft Social Engagement helps you turn challenges into new opportunities

In a socially connected world, engagement with your customers can happen anywhere or anytime. Microsoft Social Engagement puts powerful social tools in the hands of your sales, marketing, and service teams — helping them gain insight into how people feel about your business and proactively connect on social media with customers, fans and critics. Visit http://dyn.ms/crmsocial for more information.

By Vocalcom

Two Companies, One Successful Long-Term Relationship

In an interview with Claude Briquet, the founding director of ADM Value, we learn about the power and reliability of Vocalcom’s technology. A call center specializing in outsourcing and managing offshore client relationships, ADM Value sought out a dependable contact center solution in 1997. The company invested in Vocalcom only two years after its initial launch and has since remained...
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