Microsoft Social Engagement Overview

Microsoft Social Engagement Overview

Microsoft Social Engagement Overview

Formerly named Microsoft Social Listening, we're pleased to unveil Microsoft Social Engagement 2015 Update 1! In this video we will highlight the enhancements and new features we've launched with this release so end-users can effectively monitor social and engage with their audiences, from the new social center to the improvements made in setting up search topics. For more information about Microsoft Social Engagement, visit http://www.microsoft.com/en-us/dynamics/social-engagement-help-and-training/default.aspx and http://go.microsoft.com/fwlink/?LinkId=506601.

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Giving customers a seamless experience is the rule these days, and technology is vital to making it possible. The challenge, however, lies in making each experience effortless as well, as technology that is poorly implemented or demands too much from the user can seriously compromise the experience. For this reason, many would argue that the answer is not just using...
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