Microsoft Social Listening 2014 R2 New Features

Microsoft Social Listening 2014 R2 New Features

Microsoft Social Listening 2014 R2 New Features

This video describes the new features in Microsoft Social Listening 2014 R2. http://community.dynamics.com/crm/default.aspx

By Vocalcom

Partnering with the Right Stakeholders, Driving Transformation

Achieving a company transformation is no easy task. It requires everyone to work collaboratively toward a common goal, which means removing silos and building cross-functional teams. Whom should you collaborate with to achieve maximum transformation success in your call center? We suggest starting with a buy-in from the top (this includes the CEO and CFO, for the go-ahead and the...
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