Microsoft Social Listening 2014 R2 New Features

Microsoft Social Listening 2014 R2 New Features

Microsoft Social Listening 2014 R2 New Features

This video describes the new features in Microsoft Social Listening 2014 R2. http://community.dynamics.com/crm/default.aspx

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7 Creative Ways to Engage Brand Advocates

When customer service is done right, many people are eager to share their enthusiasm. From social media posts to traditional word of mouth, happy customers can quickly turn into brand advocates who are willing to boast about the brands they love. Needless to say, these customers are vital to brand success and, when engaged properly, can play a key role...
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