Microsoft Thought Leader Series: Jason Miller

Microsoft Thought Leader Series: Jason Miller

Microsoft Thought Leader Series: Jason Miller

Jason Miller, Sr Content Marketing Manager, LinkedIn Marketing Solutions, shares his insights on social selling, sales productivity and why he thinks KISS (the band!) are the ultimate content marketers. This series is presented by Microsoft Dynamics. To learn more, visit http://Microsoft.com/Dynamics

By Vocalcom

Voice Channel Still Dominates in Customer Service

With the numerous channels used for customer service these days, one might question if the traditional voice channel will one day become obsolete. Do customers really want to call for service instead of sending a quick tweet? Wouldn't a short email or text message yield a quicker answer? Customer service efficiency on any of these channels depends on a brand's...
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