Mike Martinez Accepts the #IceBucketChallenge

Mike Martinez Accepts the #IceBucketChallenge

Mike Martinez Accepts the #IceBucketChallenge

Petrina Wong from Canada nominated Mike Martinez, leader of the iTams for AI. Here he is accepting the challenge

By Vocalcom

The Importance of Social Technology in the Call Center

One of the biggest game-changes in the call center world has been the rise of social technology. These changes facilitate consumers in not just dealing with specific issues and concerns, but also in allowing them to interact with conversations about a company’s product offerings, future developments in technology, and next steps from year to year. The ability to build relationships...
View Full Article