Mindset Consulting at #SAPtd 2014

Mindset Consulting at #SAPtd 2014

Mindset Consulting at #SAPtd 2014

In this video Mindset Consuting's President Gavin Quinn share's his SAP TechEd && d-code experience as well as SAP Gateway. This video was taken at SAP TechEd && d-code Las Vegas 2014.

By Vocalcom

Gamification in the Contact Center: A Motivator for Agent Success

In the business world, keeping customers satisfied is indeed a major key to success. However, one should not ignore the fact that employee motivation plays a large role in creating customer satisfaction. In the contact center industry, agents play a significant role in fostering and maintaining customer satisfaction, and one of the major current trends in the industry focuses on...
View Full Article