#MinuteWithAMillennial - Social Ally Explains on how to SPEAK & ENGAGE with Millennials

#MinuteWithAMillennial - Social Ally Explains on how to SPEAK & ENGAGE with Millennials

#MinuteWithAMillennial - Social Ally Explains on how to SPEAK & ENGAGE with Millennials

StevieAnne from Social Ally, explains how to engage and interact with millennials via social media! Marketing is changing - 1/2 the world is a Millennial. KNOW HOW TO SPEAK THEIR LANGUAGE! www.socialallyusa.com

By Vocalcom

Contact Center Research Overwhelmingly Points to the Need for Outperformers

It doesn’t take a rocket scientist to understand that agent performance within the contact center should be top of mind. Now, results from a recent Knowlagent survey confirm what contact center managers have been screaming for years: “We want outperformers!” In fact, an overwhelming 96 percent of contact center executives said that improving the performance of their agents was either...
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