[Mobile Hero Story] AliExpress: E-Commerce on the Go

[Mobile Hero Story] AliExpress: E-Commerce on the Go

[Mobile Hero Story] AliExpress: E-Commerce on the Go

AliExpress, a global online retail marketplace, considers mobile its catalyst for international expansion. Collecting and analyzing mobile insights, the company revamped its mobile site and app to cater to new and repeat customers, respectively.

By Vocalcom

How to Deliver Exceptional Email Customer Service

Before the advent of social media, email was the prime method of written online communication. Yet, in our modern age, social media platforms seem to dominate as channels for quicker and savvier communication, playing an increasingly important role in the customer service sphere. However, just as email continues to serve people in their daily professional and personal communications, its significance...
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