[Mobile Hero Story] AliExpress: E-Commerce on the Go

[Mobile Hero Story] AliExpress: E-Commerce on the Go

[Mobile Hero Story] AliExpress: E-Commerce on the Go

AliExpress, a global online retail marketplace, considers mobile its catalyst for international expansion. Collecting and analyzing mobile insights, the company revamped its mobile site and app to cater to new and repeat customers, respectively.

By Vocalcom

Top Collaborative Features Your Outbound Call Center Strategy Needs for Success

Today’s sophisticated outbound call center strategy is much different from what is once was. Whereas agents once simply dialed a telephone number and left a voice message on a customer’s answering machine, there now exists a multitude of collaborative features to make this process more exciting, engaging and satisfactory for customers. Let’s take a look at some of the top...
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