[Mobile Hero Story] Citibank: A Bank in Your Pocket

[Mobile Hero Story] Citibank: A Bank in Your Pocket

[Mobile Hero Story] Citibank: A Bank in Your Pocket

To help its increasingly connected Asian customers bank anytime, anywhere, Citibank employs an aggressive mobile-first strategy. New digital features are designed first for mobile before they’re scaled to other platforms. Across the APAC region, over 30% of digital transactions now occur on mobile.

By Vocalcom

Top Three Things You Need to Evaluate Before Rising to the Cloud

Moving one’s enterprise to the cloud is a trend that just keeps getting bigger, and it makes sense why. By properly utilizing cloud technology, such as a cloud contact center, operational costs can be cut, information can be made more accessible and consumers can be better served. However, there are of course a few important things to consider when making...
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