Mobile Moments

Mobile Moments

Mobile Moments

ow as a company, do you identify, prioritize, and deliver service in the mobile moments of your customers? Find out more: forr.com/mms-video

By Vocalcom

Following Your Customers into the Digital World

The explosion of social media has unquestionably provided a wealth of potential benefits to businesses able to capitalize on the available platforms. One potential drawback for companies, however, is the damage a single consumer can do to your brand simply by logging in and posting to any number of social networking sites. The destructive impact a negative review can have...
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