Mobile Will Transform Your Business

Mobile Will Transform Your Business

Mobile Will Transform Your Business

Julie A. Ask, Forrester VP, Principal Analyst discuss the importance of mobile and how the proliferation of mobile devices has increased your customers' expectations. Learn how to serve your customers' digital needs at their moment of need, visit: solutions.forrester.com/digital-business

By Vocalcom

Three Ways You Should Be Providing Exceptional Online Customer Service

In the efforts to help improve customer service and make interactions more enjoyable and effective for the consumer, Salesforce continues to advocate the importance of embracing social media technology and techniques, evidenced by a recently revealed infographic. Taking this a step further, let’s take a look at three ways that every company should be providing exceptional online customer service: ·        ...
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