Modernizing IT Service Management with Remedyforce

Modernizing IT Service Management with Remedyforce

Modernizing IT Service Management with Remedyforce

Join Remedyforce customers, Dex Media and Mitchell International, and the Remedyforce Product team for a panel discussion on how to create the ideal services hub for your IT ecosystem. During this fast paced, interactive session, you'll learn about the value of extending your Force.com investment to IT, integrating Salesforce and AppExchange apps with Remedyforce, and modernizing your approach to IT Service Management (ITSM) Additionally, you'll hear how real world companies are transforming their approach to ITSM with Remedyforce, the most secure, stable, scalable ITSM app available in the market. Customers will also discuss why they choose Remedyforce over other cloud-based ITSM solutions.

By Vocalcom

Targeting Generations X, Y and Z with Social Call Center Software

While there are always new communication trends popping up throughout the call center community, one option that is quickly becoming a preferred method (for young people, especially) is online service. It is important, however, not to ignore the older segment of the population as you foster the growth of this preferred channel for younger individuals. That’s because contrary to popular...
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