Morgan Stanleyâs 3 Keys to Successful HR Apps on the Salesforce1 Platform

Morgan Stanleyâs 3 Keys to Successful HR Apps on the Salesforce1 Platform

Morgan Stanleyâs 3 Keys to Successful HR Apps on the Salesforce1 Platform

Every financial services firm is in a race to attract top talent. Morgan Stanley leverages Salesforce to rapidly build and deploy business applications that help them win that race. Join Brian Kelly, Morgan Stanley’s Executive Director of Human Resources IT, to hear how he and his team leveraged the Salesforce1 Platform’s lightning-fast tools to quickly build HR apps that service thousands of employees while also helping recruit and onboard new talent.

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Part 3 - Turning Your Contact Center into More than Just a Cost Center

A mere few years ago, telephony-centric roadmap planning for the contact center primarily focused on proprietary hardware elements. However, as technology shifted to encompass integrated software suites, so too much contact center managers and decision makers shift their planning for similar integration. Contact centers plans of yesteryear need to be left on the cutting room floor as the industry lends...
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