Motivating The Human Heart Of Your Digital Business Transformation

Motivating The Human Heart Of Your Digital Business Transformation

Motivating The Human Heart Of Your Digital Business Transformation

Forrester analyst David Johnson discusses the psychology behind big organizational changes, and one of them is the potential for resistance and anxiety in your organization's workforce. He shares insight into what companies can do to minimize this resistance and anxiety. To learn more about how Forrester can help on the path to digital mastery, visit: solutions.forrester.com/digital-business

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Part 4 - What Makes a Call Center Application Addictive?

Social media has undoubtedly turned the business world upside down. Not only has it become a strategic selling tool, a powerful brand builder and an influential marketing platform, but it has also become a way for businesses to get excited about the work they do. Consider that it took 38 years for the radio to reach 50 million users while...
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