Motivating The Human Heart Of Your Digital Business Transformation

Motivating The Human Heart Of Your Digital Business Transformation

Motivating The Human Heart Of Your Digital Business Transformation

Forrester analyst David Johnson discusses the psychology behind big organizational changes, and one of them is the potential for resistance and anxiety in your organization's workforce. He shares insight into what companies can do to minimize this resistance and anxiety. To learn more about how Forrester can help on the path to digital mastery, visit: solutions.forrester.com/digital-business

By Vocalcom

Analysis: The Federal Government Invests in Telemarketing

With the upcoming implementation of Obama’s Affordable Care Act in 2014, the federal government is going to be looking for ways to utilize telemarketing services in an attempt to explain aspects of the new act to U.S. citizens. Telemarketing investment by the government is nothing new, though. In 2012, the federal government spent over $322 million on telemarketing and call...
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