Move to a hosted contact centre in the cloud

Move to a hosted contact centre in the cloud

Move to a hosted contact centre in the cloud

Interview with Adam Johnson, Business Development Manager at Voxbone

By Vocalcom

Call Center Agent Collaboration - What You Need to Know

In any organization that discusses and handles any number of clients, the importance of call center software cannot be understated. However, this shouldn’t be considered a benefit that is only seen from the client’s side. The benefits that this software offers agents and enterprises that successfully integrate it is just as, if not more, important. The possibilities and opportunities provided...
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