Multichannel Customer Interactions

Multichannel Customer Interactions

Multichannel Customer Interactions

Customers want flexibility. They want to choose how to contact you. Serve them better with a blended multichannel solution that delivers great experiences one interaction at a time.

By Vocalcom

Why Your Contact Center Needs Vocalcom's Predictive Dialer Software

Vocalcom’s predictive dialer software has been proven to increase agents’ contact rates by up to 74 percent, agent productivity by up to 55 percent and agents’ closing rates by an average 32 percent. For those companies who are still unsure of why they need the market’s most powerful predictive dialing solution, take a cue from Westcon Group, who recently partnered...
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