Multichannel Customer Interactions

Multichannel Customer Interactions

Multichannel Customer Interactions

Customers want flexibility. They want to choose how to contact you. Serve them better with a blended multichannel solution that delivers great experiences one interaction at a time.

By Vocalcom

Is Your Company's Mobile App a Distraction?

We’ve all seen it at one point or another; the mother at the nail salon who hastily hands over her iPhone to appease a nagging toddler or the father who casually passes a tablet to his car seat-aged child while he or she wails in the backseat. It seems as though today’s parenting strategies have progressively shifted from less face-to-face...
View Full Article