MUSIC I GLOBAL FINALISTS I FOR FUN FESTIVAL 2014

MUSIC I GLOBAL FINALISTS I FOR FUN FESTIVAL 2014

MUSIC I GLOBAL FINALISTS I FOR FUN FESTIVAL 2014

2014 Global For Fun Festival MUSIC: Juan Garcia, from Teleperformance USA The Teleperformance For Fun Festival is an annual festival recognizing and celebrating the unique artistic talents of our people around the world. Employees are encouraged to demonstrate their skills in dance, music, and art for the enjoyment and appreciation of all.

By Vocalcom

Delivering the Optimal Customer Experience

Some people may think that customer service and customer experience are essentially the same. In truth, customer service focuses on delivering support to a customer, whereas customer experience considers the perspective of the customer—what it actually feels like to be on the receiving end of support. Customer experience is increasingly becoming a priority for businesses, with Forrester Research reporting that...
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