Mystique Event Marketing Sets Up for the Future of Proactive Engagement with Avaya

Mystique Event Marketing Sets Up for the Future of Proactive Engagement with Avaya

Mystique Event Marketing Sets Up for the Future of Proactive Engagement with Avaya

Watch how Mystique Event Marketing increases contact center productivity and sets themselves up for the future of proactive customer communication with Avaya Proactive Outreach Manager (POM). Learn more about how you can improve the productivity of your proactive customer outreach initiatives at http://www.avaya.com/usa/product/proactive-outreach-manager

By Vocalcom

Raising the Standards of the Telephone Call Center

When the Affordable Care Act website was encountering some problems, a phone number was given for customers to dial into to seek assistance. For those of us dealing with call center software, though, the notion of a telephone-only call center seemed like a well-intentioned – yet perhaps unrealistic – solution to a multi-channel problem. Those in the health policy industry...
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