Navigating the risks and benefits of emerging payments - Netherlands Customer Festival 2014

Navigating the risks and benefits of emerging payments - Netherlands Customer Festival 2014

Navigating the risks and benefits of emerging payments - Netherlands Customer Festival 2014

Keynote panel: Navigating the risks and benefits of emerging payments – technology, infrastructure and interoperability Max Geerling, Head of Product Management, Cards and iDEAL, Currence Dave Birch, Global Ambassador, Consult Hyperion Michiel Helmer, Senior product manager eCommerce, Rabobank Speaker TBC, MasterCard Netherlands Customer Festival 2014

By Vocalcom

How the Banking Industry Can Leverage a Unified Digital Call Center

Banks have always been a top performer in the call center industry. The need for optimally performing contact centers in this industry is extremely high – especially for an organization that consistently handles extremely sensitive and private customer information. For banking or financial institutions, the call center is normally considered a great way to slash costs and improve customer satisfaction;...
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