Neil Holloway Takes the Ice Bucket Challenge

Neil Holloway Takes the Ice Bucket Challenge

Neil Holloway Takes the Ice Bucket Challenge

Neil Holloway, corporate Vice President of Microsoft Business Solutions Sales and Operations, took the ALS ice bucket challenge to raise funds and awareness for the fight against Amyotrophic lateral sclerosis (ALS) disease. http://www.alsa.org/

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New Customer Service Stats That You Need to Know

The call center industry is synonymous with that of customer service. The two are like salt and pepper, a burger and fries or peanut butter and jelly. Any call center manager – or any business executive, for that matter – needs to stay on his or her toes when it comes to the latest trends, insight and pertinent data being...
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