- Website Trailer - Website Trailer - Website Trailer This is a website trailer. It is an introduction to Netiquette for by David Chiles. Netiquette is the social code of the Internet, Network Etiquette. The rules are Internet Etiquette guidelines for everyone. Everyone could use a little Netiquette!

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The Cloud-Based Contact Center Solution - What It Means for Customer Service

In the past few years, cloud computing has become an increasingly familiar concept embraced by many sectors of the business world. As defined by technology research firm Gartner, cloud computing is a method in which massively scalable IT-related capabilities are provided like a service using Internet technologies to multiple external customers. Not truly a technology in and of itself, the...
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