New Customer Insights: Billing on Salesforce1

New Customer Insights: Billing on Salesforce1

New Customer Insights: Billing on Salesforce1

Salesforce helps you understand everything about your customers, so shouldn't you use it for the most sensitive part of the customer experience – your customer invoices? In this special Dreamforce edition of Family Feud (yes, you read that correctly), you’ll see how you can use Salesforce to get complete visibility into your customer lifecycle, including quotes, orders, invoices and renewals. Learn how to overcome customer billing challenges for any product, service and industry. You'll also receive a complimentary copy of the "Ultimate Guide to Revenue Management," and the winning “Family” will get a Bruno Mars prize pack and VIP access to the Apttus Green Zone.

By Vocalcom

The Future of the Contact Center: Measurement, Analysis and Social Media

Social media is arguably the most revolutionary invention for communication over the last decade. As of summer 2013, Facebook has acquired over 1.15 billion active users, Twitter has 200 million, Instagram has over 100 million active users and Pinterest 70 million. And with the rise of social media came the climb of every industry trying to figure out ways to...
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