New Customer Insights: Billing on Salesforce1

New Customer Insights: Billing on Salesforce1

New Customer Insights: Billing on Salesforce1

Salesforce helps you understand everything about your customers, so shouldn't you use it for the most sensitive part of the customer experience – your customer invoices? In this special Dreamforce edition of Family Feud (yes, you read that correctly), you’ll see how you can use Salesforce to get complete visibility into your customer lifecycle, including quotes, orders, invoices and renewals. Learn how to overcome customer billing challenges for any product, service and industry. You'll also receive a complimentary copy of the "Ultimate Guide to Revenue Management," and the winning “Family” will get a Bruno Mars prize pack and VIP access to the Apttus Green Zone.

By Vocalcom

The Rising Dominance of Messaging Apps for Customer Service

Customer service practices are always evolving, often due to new technologies that simplify and enhance the customer experience. Yet, with the hot new trend of conversational commerce, familiar names are surfacing as prime channels for customer engagement. The development of chat bots for customer service is certainly a technological advancement, but the platforms that host them are anything but new....
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