New Customer Insights: Billing on Salesforce1

New Customer Insights: Billing on Salesforce1

New Customer Insights: Billing on Salesforce1

Salesforce helps you understand everything about your customers, so shouldn't you use it for the most sensitive part of the customer experience – your customer invoices? In this special Dreamforce edition of Family Feud (yes, you read that correctly), you’ll see how you can use Salesforce to get complete visibility into your customer lifecycle, including quotes, orders, invoices and renewals. Learn how to overcome customer billing challenges for any product, service and industry. You'll also receive a complimentary copy of the "Ultimate Guide to Revenue Management," and the winning “Family” will get a Bruno Mars prize pack and VIP access to the Apttus Green Zone.

By Vocalcom

Top Reasons Why You Need a Cloud Contact Center

It’s indisputable: the cloud is permanently changing the call center. If you’re a call center manager, IT administrator or system integrator who hasn’t yet considered the immense possibilities that cloud computing offers, then you’re a few steps behind in a game of which other players are rapidly moving forward. Don’t believe us? Let’s take a look at three essential reasons...
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