New navigation for Microsoft Dynamics CRM Online

New navigation for Microsoft Dynamics CRM Online

New navigation for Microsoft Dynamics CRM Online

Take a look at this short video and get up to speed quickly with the navigation in Microsoft Dynamics CRM. For more information, visit http://www.microsoft.com/en-us/dynamics/crm-customer-center/default.aspx and http://go.microsoft.com/fwlink/?LinkId=394323

By Vocalcom

Top Must-Haves for Your Multi-Channel CRM Software

We’ve said it before and we’ll say it again: Your customers want instant gratification, and they want to be easily serviced through the channel of their choosing. In fact, according to industry analyst Ovum, nearly three-quarters of consumers today use three channels or more when accessing customer service. “Your customers aren’t just calling anymore. They are e-mailing, they are chatting,...
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