New to Dreamforce

New to Dreamforce

New to Dreamforce

First time heading to Dreamforce? Join Dreamforce Conference Chair, Julie Liegl and Scott Owens, developer of the Dreamforce Mobile App to get the lowdown on how to do your first Dreamforce right!

By Vocalcom

Quick Tips for Keeping a Smile on Your Customer's Face

Every call center is swimming neck deep in a sea of customer engagement strategies, methods and approaches – some of which work better than others and some that don’t work at all. We all know that great customer service – supported by great call center software – is the foundation of any flourishing organization. Every manager or decision maker looking...
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