Next at Microsoft Podcast Ep. 3 - Fun and Games with a Mad Man

Next at Microsoft Podcast Ep. 3 - Fun and Games with a Mad Man

Next at Microsoft Podcast Ep. 3 - Fun and Games with a Mad Man

Check out the full episode at https://wp.me/p5qjnp-dFj On this episode of the Next at Microsoft podcast, actor Rich Sommer (a.k.a. Harry Crane from AMC’s “Mad Men”) joins us to discuss working on the show, his passion for gaming and how he’s using technologies like Skype to get more done.

By Vocalcom

Raising the Standards of the Telephone Call Center

When the Affordable Care Act website was encountering some problems, a phone number was given for customers to dial into to seek assistance. For those of us dealing with call center software, though, the notion of a telephone-only call center seemed like a well-intentioned – yet perhaps unrealistic – solution to a multi-channel problem. Those in the health policy industry...
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