Next at Microsoft Podcast: The Evolution of Design

Next at Microsoft Podcast: The Evolution of Design

Next at Microsoft Podcast: The Evolution of Design

Listen to the full episode at http://blogs.microsoft.com/next/2015/03/11/the-next-at-microsoft-podcast-ep-2-philosophy-of-design/ On this episode of the Next at Microsoft podcast, principal researcher Bill Buxton and principal designer Kat Holmes discuss design philosophy and how they envision our personal relationships with technology will evolve.

By Vocalcom

Out with the Old, In with Great Customer Service Technology

In developing and effectively managing a cloud contact center, it is important to be able break down the current ecosystem that is being utilized by today’s enterprise. This especially rings true when considering the types of technologies that are in use and at what phase they are in. To properly serve customers – the most important aspect of any contact...
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