Next at Microsoft Podcast: The Evolution of Design

Next at Microsoft Podcast: The Evolution of Design

Next at Microsoft Podcast: The Evolution of Design

Listen to the full episode at http://blogs.microsoft.com/next/2015/03/11/the-next-at-microsoft-podcast-ep-2-philosophy-of-design/ On this episode of the Next at Microsoft podcast, principal researcher Bill Buxton and principal designer Kat Holmes discuss design philosophy and how they envision our personal relationships with technology will evolve.

By Vocalcom

5 Benefits of Conversational Commerce for Customer Experience

As brands strive to personalize customer service with the latest cutting-edge technology, conversational commerce is increasingly becoming the gateway to great customer experiences. Combining sophisticated automation with human intervention, conversational commerce holds great promise for the future of customer experience as it builds upon existing technologies and already popular customer messaging habits rather than reinventing the wheel. By enabling customers...
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