Next Principles Experience with the Startup Focus Program

Next Principles Experience with the Startup Focus Program

Next Principles Experience with the Startup Focus Program

SAP Startup Focus – Experience with SAP Startup Focus Program by Satya Krishnaswamy(Next Principles)

By Vocalcom

The Importance of Eliminating Hold Time Now

One of the challenges in running any contact center is making sure that the location is sufficiently and intelligently staffed. It’s not just about having the right number of physical agents on premises, but also about giving them the market’s most robust telemarketing software and tools to keep business operations smoothly flowing. Web, mobile and in-call virtual queuing capabilities empower...
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