October Event 2014

October Event 2014

October Event 2014

Get a first look at iMac with Retina 5K display and iPad Air 2. Learn about the release of OS X Yosemite. And follow every moment of the special event at Town Hall on the Apple campus. http://www.apple.com/?cid=www-us-yt-oct2014-key

By Vocalcom

6 Tips for Using Big Data to Transform Customer Experiences

The wealth of customer data these days presents a challenging task for brands. Metrics such as abandonment rates, first contact resolution, and average handing time certainly provide insights into the quality of customer experiences being delivered. However, most brands also recognize the critical importance of big data in getting a truly global view of what their customers want. From email...
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