Office Offender #201: Captain All Caps

Office Offender #201: Captain All Caps

Office Offender #201: Captain All Caps

Office Offenders. We all know who they are. They leave the coffee pot dry and use our outdoor voices in cube conversations. They barge in on closed door meetings and type emails in ALL CAPS. They're frustrating and they disrupt business, but they're not without hope. Join Ava, Avaya’s Engagement Expert on her mission to put an end to the office offender epidemic by enabling business engagement through seamless communications techniques and technologies. Get to know Ava better at www.avaya.com/ava Avaya is the leading provider of customer and team engagement solutions. The company offers world-class contact center and unified communications products and services that create mobile engagement environments for better customer service, increased productivity and higher profitability. Connect with Avaya Facebook: http://goo.gl/SziZnj Twitter: http://goo.gl/wBwXyM LinkedIn: http://goo.gl/mDVGMQ

By Vocalcom

Successful Multi-Channel Service Comes With the Cloud

It’s no secret that trying to keep up positive customer relations in today’s Internet-driven world can be stressful. Customers are increasingly turning to social media to try and get the answers they’re looking for. Who exactly is turning to social media to find answers and assistance? ·         Almost half of 45-54 year-olds have used social media for social customer care....
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