Office Offender #201: Captain All Caps

Office Offender #201: Captain All Caps

Office Offender #201: Captain All Caps

Office Offenders. We all know who they are. They leave the coffee pot dry and use our outdoor voices in cube conversations. They barge in on closed door meetings and type emails in ALL CAPS. They're frustrating and they disrupt business, but they're not without hope. Join Ava, Avaya’s Engagement Expert on her mission to put an end to the office offender epidemic by enabling business engagement through seamless communications techniques and technologies. Get to know Ava better at www.avaya.com/ava Avaya is the leading provider of customer and team engagement solutions. The company offers world-class contact center and unified communications products and services that create mobile engagement environments for better customer service, increased productivity and higher profitability. Connect with Avaya Facebook: http://goo.gl/SziZnj Twitter: http://goo.gl/wBwXyM LinkedIn: http://goo.gl/mDVGMQ

By Vocalcom

Top Must-Haves for Your Multi-Channel CRM Software

We’ve said it before and we’ll say it again: Your customers want instant gratification, and they want to be easily serviced through the channel of their choosing. In fact, according to industry analyst Ovum, nearly three-quarters of consumers today use three channels or more when accessing customer service. “Your customers aren’t just calling anymore. They are e-mailing, they are chatting,...
View Full Article