Office Offender #201: Captain All Caps

Office Offender #201: Captain All Caps

Office Offender #201: Captain All Caps

Office Offenders. We all know who they are. They leave the coffee pot dry and use our outdoor voices in cube conversations. They barge in on closed door meetings and type emails in ALL CAPS. They're frustrating and they disrupt business, but they're not without hope. Join Ava, Avaya’s Engagement Expert on her mission to put an end to the office offender epidemic by enabling business engagement through seamless communications techniques and technologies. Get to know Ava better at www.avaya.com/ava Avaya is the leading provider of customer and team engagement solutions. The company offers world-class contact center and unified communications products and services that create mobile engagement environments for better customer service, increased productivity and higher profitability. Connect with Avaya Facebook: http://goo.gl/SziZnj Twitter: http://goo.gl/wBwXyM LinkedIn: http://goo.gl/mDVGMQ

By Vocalcom

Best Practices: Empowering the Backbone of Your Call Center

Employees on the frontline are often the employees that are the most visible; they are the sales people, the call center agents and the employee base that makes up face of the company. But there’s an entirely separate workforce that goes unseen. They’re a group of employees that serve as the power horse for the folks who deal with customers...
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