Office Offender #744: The Vidiot

Office Offender #744: The Vidiot

Office Offender #744: The Vidiot

Office Offenders. We all know who they are. They leave the coffee pot dry and use our outdoor voices in cube conversations. They barge in on closed door meetings and type emails in ALL CAPS. They're frustrating and they disrupt business, but they're not without hope. Join Ava, Avaya’s Engagement Expert on her mission to put an end to the office offender epidemic by enabling business engagement through seamless communications techniques and technologies. Get to know Ava better at www.avaya.com/ava Avaya is the leading provider of customer and team engagement solutions. The company offers world-class contact center and unified communications products and services that create mobile engagement environments for better customer service, increased productivity and higher profitability. Connect with Avaya Facebook: http://goo.gl/SziZnj Twitter: http://goo.gl/wBwXyM LinkedIn: http://goo.gl/mDVGMQ

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Facebook Chat Bots: The Future of Self-Service?

Facebook is determined to take customer service to the next level. The company recently revealed its Businesses for Messenger platform, highlighting the perks of its popular messaging app for customer engagement. Now, Facebook has announced it is granting businesses access to its API to further develop one feature of its Messenger platform: chat bots. What exactly are chat bots? Essentially,...
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