Optimize Ad Spend with Personalized Targeting and Analytics

Optimize Ad Spend with Personalized Targeting and Analytics

Optimize Ad Spend with Personalized Targeting and Analytics

In this presention, you'll learn how to get the most out of your content by optimizing your campaigns and landing pages. See how you can take online advertising one step further and personalize your outbound digital ads with personalized retargeting.

By Vocalcom

6 Essential Tips for Achieving First Contact Resolution

Timely customer service should always be a top priority for companies. However, acting swiftly without compromising quality, personalized customer service can indeed be a challenge. First contact resolution, or FCR, is an important metric for many contact centers as it indicates just how successfully customer cases are being resolved in a single interaction. Here are six tips for achieving FCR...
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