Oracle Marketing Cloud and Oracle CRM On Demand

Oracle Marketing Cloud and Oracle CRM On Demand

Oracle Marketing Cloud and Oracle CRM On Demand

Oracle CRM On Demand and Oracle Marketing Cloud can be integrated together to bring Modern Marketing into your CRM system. Watch this video to see how Oracle CRM On Demand is enhanced with the ability for you to qualify Leads by tracking the Lead’s digital body language so you can concentrate on your highest ranked Leads and the ability to send HTML rich personalized emails quick and easily from CRM On Demand. For more information about Oracle CRM On Demand R26 please visit our Products page http://www.oracle.com/us/products/applications/crmondemand/current-release-1876528.html For more information about Oracle Marketing Cloud please visit the Oracle Marketing Cloud product page http://.... I’m not sure which link to use for the Oracle Marketing Cloud product page: http://www.oracle.com/us/corporate/features/marketing-automation/index.html

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Mobility in the Virtual Call Center

The bottom-line is unquestionably important for any call center hoping to gain new customers and retain those that they already have. So, what can call center managers do to strengthen that bottom line? Simply put, know the difference between ease of experience and satisfaction, which often comes down to the experience customers have when they reach the call center. With...
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