Organize Chatter with Topics

Organize Chatter with Topics

Organize Chatter with Topics

Use Chatter topics to see what people are talking about, organize the conversations you want to be a part of, and discover people and groups that are interested and knowledgeable in the same areas. Please leave a comment, and share the video if you found it helpful!

By Vocalcom

The Rising Dominance of Messaging Apps for Customer Service

Customer service practices are always evolving, often due to new technologies that simplify and enhance the customer experience. Yet, with the hot new trend of conversational commerce, familiar names are surfacing as prime channels for customer engagement. The development of chat bots for customer service is certainly a technological advancement, but the platforms that host them are anything but new....
View Full Article