Organize Chatter with Topics

Organize Chatter with Topics

Organize Chatter with Topics

Use Chatter topics to see what people are talking about, organize the conversations you want to be a part of, and discover people and groups that are interested and knowledgeable in the same areas. Please leave a comment, and share the video if you found it helpful!

By Vocalcom

If There's a Problem, You Want Your Customers to Complain

Upon reading the title of this article, you may be tilting your head to the side and giving it a good scratch. “Why would I want my customers to complain at all?” you may be asking yourself. Well, this fact is simply inevitable. Along the customer service journey, your customers will eventually have something to say, and it probably won’t...
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