Overview of Mobile Application for Smart Phones for Microsoft Dynamics CRM Online 2015 Update 1

Overview of Mobile Application for Smart Phones for Microsoft Dynamics CRM Online 2015 Update 1

Overview of Mobile Application for Smart Phones for Microsoft Dynamics CRM Online 2015 Update 1

Get an overview of our new Mobile Application for Smart Phones for Microsoft Dynamics CRM Online 2015 Update 1. This video, featuring Beth Steinke, will walk you through navigation and will show you how to access more options, add records, and create contacts. For more information, visit http://www.microsoft.com/en-us/dynamics/crm-customer-center/default.aspx and http://go.microsoft.com/fwlink/?LinkId=394323.

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5 Tips for Exceptional Email Customer Service

With the numerous studies showing the popularity of social media for customer service, it can be easy to forget that traditional channels still have a great impact. Voice is far from obsolete, SMS is still alive, and video chat is an increasingly popular channel as well. So what about the channel nearly all of us use in our daily lives:...
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