Overview of Mobile Application for Smart Phones for Microsoft Dynamics CRM Online 2015 Update 1

Overview of Mobile Application for Smart Phones for Microsoft Dynamics CRM Online 2015 Update 1

Overview of Mobile Application for Smart Phones for Microsoft Dynamics CRM Online 2015 Update 1

Get an overview of our new Mobile Application for Smart Phones for Microsoft Dynamics CRM Online 2015 Update 1. This video, featuring Beth Steinke, will walk you through navigation and will show you how to access more options, add records, and create contacts. For more information, visit http://www.microsoft.com/en-us/dynamics/crm-customer-center/default.aspx and http://go.microsoft.com/fwlink/?LinkId=394323.

By Vocalcom

The Role of Artificial Intelligence in Conversational Commerce

Automated customer service has been around for some time, delivering on the promise of faster, more efficient customer engagement. From predictive dialing solutions to IVR menus, customers are empowered and save time when optimized self-service options are available to them. Yet, with the growing trend of conversational commerce, automation has become ever more sophisticated: from chat bots to intelligent assistants,...
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