Overview of Mobile Application for Smart Phones for Microsoft Dynamics CRM Online 2015 Update 1

Overview of Mobile Application for Smart Phones for Microsoft Dynamics CRM Online 2015 Update 1

Overview of Mobile Application for Smart Phones for Microsoft Dynamics CRM Online 2015 Update 1

Get an overview of our new Mobile Application for Smart Phones for Microsoft Dynamics CRM Online 2015 Update 1. This video, featuring Beth Steinke, will walk you through navigation and will show you how to access more options, add records, and create contacts. For more information, visit http://www.microsoft.com/en-us/dynamics/crm-customer-center/default.aspx and http://go.microsoft.com/fwlink/?LinkId=394323.

By Vocalcom

UC & Collaboration Are Here to Stay

While the telephone will never be completely replaced (well, actually, never say never), unified communications (UC) and collaboration technology – including video and social tools, as well as instant messaging – are quickly becoming vital call center solutions that help agents know as much as possible about a caller before he or she is even on the line. “Successful multichannel...
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