Panasonic Integrates All Stages of the Pipeline with Salesforce.com

Panasonic Integrates All Stages of the Pipeline with Salesforce.com

Panasonic Integrates All Stages of the Pipeline with Salesforce.com

Join us to hear how Panasonic implemented a single instance of Salesforce Sales Cloud across all of its B2B business units in EMEA, replacing three existing Siebel solutions after struggling to maintain a consistent customer service experience. Panasonic and Cloud Sherpas will walk you through how they worked to redefine the overall sales and service processes, and provide service agents with a single view of customers across all relevant aspects of the business.

By Vocalcom

Part 1 - Top Six Things You're Doing Wrong with Your Telemarketing Strategy

Today, we live in a world of varying communication platforms – from Facebook to Twitter to video to Web chat – and that’s just a sampling. Although the multi-channel contact center is heavily driving the way customers choose to stay social, companies must still continue to invest in the good old telephone. Actually, for many customers, it’s their preferred choice....
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