Parature Knowledge Management and Self-Service Showcase from Microsoft Dynamics CRM

Parature Knowledge Management and Self-Service Showcase from Microsoft Dynamics CRM

Parature Knowledge Management and Self-Service Showcase from Microsoft Dynamics CRM

Parature from Microsoft is a customer service software that helps organizations engage with customers for a better support experience. This video will walk through how Parature is able to help organizations answer user questions with a foundation of knowledge, leveraged at different touch points that drives staff productivity and promotes the adoption of self-service for support inquiries. Visit www.parature.com to learn more about building a foundation of knowledge and promote self-service! For more information, see - http://www.parature.com/customer-service-software/self-service/

By Vocalcom