Parature Multi-Channel Customer Support Showcase from Microsoft Dynamics CRM.

Parature Multi-Channel Customer Support Showcase from Microsoft Dynamics CRM.

Parature Multi-Channel Customer Support Showcase from Microsoft Dynamics CRM.

Parature from Microsoft is a customer service software that helps organizations engage with customers for a better support experience. This video will walk through the consistent multi-channel support experience that Parature can enable to drive precise, proactive support. Take a quick walk-through of a standard customer interaction across social, web and email properties. Visit www.parature.com to learn more about multi-channel engagement! For more information, see - http://www.parature.com/customer-service-software/multi-channel/

By Vocalcom

Healthcare Industry Poised for Future Contact Center Expansion

Contact centers are crucial in various business industries. Among the top is the healthcare industry – a sector that is bracing itself for serious contact center growth in the near future. In a space where clear and efficient communication is heavily relied upon, healthcare organizations are beginning to look beyond traditional communication strategies and instead turn to revolutionary, up-to-date contact...
View Full Article