Part 1: Exporting Your Data

Part 1: Exporting Your Data

Part 1: Exporting Your Data

The Data Import Wizard lets you import Account and Contact data quickly and easily into Salesforce, from a variety of tool such as Google, Yahoo, Outlook and more! This video walks you through how to get your data out of your current tool and into a csv file. Then you'll be ready to import, which is covered in part 2 of this 2 part video series.

By Vocalcom

Empowering Your Call Center Agents Could Save You Millions

No matter how smart and self-sufficient the customer or how automated a technology in question may be, an inefficient agent can have a detrimental effect on any business. It is for this reason that empowering call center agents is a necessary step on the road to success. It doesn’t take much to know that the expectation of the customer is...
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