Part 1: Welcome & Corporate Overview - Salesforce World Tour Tokyo, 12/4/14

Part 1: Welcome & Corporate Overview - Salesforce World Tour Tokyo, 12/4/14

Part 1: Welcome & Corporate Overview - Salesforce World Tour Tokyo, 12/4/14

Shinichi Koide, Chairman and CEO, Salesforce Japan kicks off the "Welcome to the Customer Success Platform" keynote at Salesforce World Tour Tokyo. Filmed live at Tokyo's Prince Park Tower.

By Vocalcom

6 Ways Conversational Commerce is Changing Mobile

Mobile use is on a steady rise, with an increasing number of people using smartphones for everything from web research to messaging apps on a daily basis. According to Wired, the number of smartphone users is expected to reach 5.9 billion in fewer than five years. While many brands have long integrated customer service into their mobile customer engagement through...
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