Part 1: Welcome & Corporate Overview - Salesforce World Tour Tokyo, 12/4/14

Part 1: Welcome & Corporate Overview - Salesforce World Tour Tokyo, 12/4/14

Part 1: Welcome & Corporate Overview - Salesforce World Tour Tokyo, 12/4/14

Shinichi Koide, Chairman and CEO, Salesforce Japan kicks off the "Welcome to the Customer Success Platform" keynote at Salesforce World Tour Tokyo. Filmed live at Tokyo's Prince Park Tower.

By Vocalcom

Is Facebook Slipping as a Top Customer Service Channel?

Are all of the reports about how advantageous Facebook is for customer engagement just one big lie? Businesses everywhere have been happily bouncing upon the social media springboard to gain leads, secure sales and, most importantly, establish stronger relationships with their customers. While social media is a strong and growing way to connect with customers, research shows that there may...
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